PRIVACY POLICY
Introduction
This Privacy Policy explains how personal data is collected, used, and protected when you use this website or contact us regarding accommodation services.
Data Collection
We may collect personal data including name, email address, telephone number, and any information submitted through contact or enquiry forms. We may also collect technical data such as IP address, browser type, device information, and website usage data.
Use of Data
Personal data is used to respond to enquiries, process booking requests, provide customer support, improve website functionality, and comply with applicable legal obligations.
Legal Basis for Processing
Data is processed based on consent provided through forms or cookie acceptance, legitimate interests related to communication and service improvement, and legal obligations where applicable.
Data Sharing
Personal data is not sold or rented. It may be shared with trusted third-party service providers involved in website hosting, IT services, analytics, or communication tools, strictly for operational purposes.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.
User Rights
You may request access to your personal data, correction of inaccurate information, deletion where applicable, restriction of processing, or withdrawal of consent where processing is based on consent.
Data Security
Appropriate technical and organisational measures are used to protect personal data against unauthorised access, loss, misuse, or alteration.
